Delivery & Returns

Delivery and Payment

Please note that local taxes are not included in the price. Customers may be subject to additional taxes based on their country’s regulations.

• Moldova – 5 euro (1-2 business days)
• Europe – 15 euro (5-12 business days)
• We accept Visa and Mastercard

What is your return policy?

All products may be returned within 14 days from the delivery date: in their original condition and packaging (not worn, including all accessories and dust bag). Please kindly note that we only accept returns using the provided prepaid label.

Do I need to register my return online?

No need to register your return online. You will just need to follow the instructions, sent together with your item. Please keep the return tracking number for your records.

Can I exchange a product?

We do not offer any exchange service for the moment. If you would like to exchange your purchase, you may return the item for a refund and place new order.

Do I need to pay if I want to return my order?

All returns are free of charge, please make sure to use the pre-paid label provided in your parcel.

When will I receive the refund for my order?

The refund of your order will be processed within 14 business days upon the receipt of the returned item. Please kindly note that we reserve the right to decline a refund in case your item was not sent in its original condition (worn, damaged, etc.) The refund will be issued directly to the payment method used for the original purchase.