Our physical store is located in Chisinau, Moldova, at Armeneasca 29 str.
We are excited to announce that we plan to expend our physical presence to other locations in Europe in future.
Frequently asked questions
Where is the physical store located?
How can I contact customer support for assistance?
You can reach out to our customer service team via email at info@mishelli.eu. Additionally, we are always available to answer your questions on our social media (instagram) @mish.elli_.
When will you restock an item that is currently out of stock, or will it be restocked?
Our primary concept revolves around launching limited collections, ensuring that once an item is out of stock, it will not be restocked. This approach allows us to continuously introduce new pieces, providing customers with a unique and exclusive experience.
However due to popular demand and multiple customer request, we decided to bring back certain pieces that were deeply loved.
Rest assured, we will always announce in advance on our social media platforms if an item is set to be restocked.
However due to popular demand and multiple customer request, we decided to bring back certain pieces that were deeply loved.
Rest assured, we will always announce in advance on our social media platforms if an item is set to be restocked.
How can I track my order once it has been shipped?
Once your order has been shipped, you will receive an email notification from us containing the tracking number for your parcel. This email will also include a direct link to track your order.
Are there any upcoming promotions or sales that I should know about?
We frequently organize various promotions and sales to offer our customers exciting opportunities to enjoy our products at special prices. Stay informed about upcoming promotions and sales by following our announcements on our social media channels. Moreover, you can visit the sales page on our website to explore all current discounted items.